Role Overview The Program Advisor is responsible for counseling prospective students and guiding them through professional upskilling programs. This is a consultative inside sales role focused on understanding candidate needs, recommending suitable programs, and driving enrollments through structured follow-ups.
Key Responsibilities
Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual sessions
Understand candidate backgrounds, career goals, and learning objectives
Provide personalized program recommendations and career guidance
Explain course curriculum, outcomes, schedules, and career advantages
Assist candidates through application and enrollment processes
Maintain consistent follow-ups to convert leads into enrollments
Update and manage lead data in CRM systems
Collaborate with internal teams for better admissions outcomes
Required Skills & Qualifications
1–3 years of experience in EdTech admissions / inside sales / counseling / B2C sales
Robust communication and interpersonal skills (English & Hindi preferred)
Consultative selling and relationship-building ability
Target-driven mindset with strong follow-up discipline
Familiarity with CRM tools is an advantage.
Location: Mumbai (In office) Employment Type: Full-time