Roles & Responsibilities
Develop, implement, maintain and improve the Quality Management System (QMS) as per ISO 9001 requirements.
Prepare, review and maintain quality procedures, SOPs, work instructions, formats and quality records.
Plan and coordinate internal audits, external audits and customer audits.
Ensure timely closure of audit findings, NCRs and observations.
Handle NCR, CAPA and corrective/preventive action activities.
Conduct Root Cause Analysis (RCA) using appropriate problem-solving techniques such as 5 Why, Fishbone and 8D.
Control and maintain quality-related documents and records, ensuring proper revision and traceability.
Manage document changes, revisions and change-control activities.
Monitor quality objectives, KPIs and process performance and prepare periodic reports.
Coordinate with Production, Quality, Engineering and other departments to identify and resolve quality issues.
Handle customer complaints, coordinate root-cause investigation and ensure timely corrective action and closure.
Track effectiveness of corrective actions and ensure preventive actions are implemented.
Support continuous improvement and process improvement initiatives.




Conduct awareness/training related to QMS procedures, SOPs and quality requirements.
Ensure compliance with applicable quality standards, procedures and customer requirements.

Preferred Candidate Profile
Qualification: Diploma / DME / BE / Any Degree.
Experience: 5 to 7 years, with strong hands-on experience specifically in QMS.
Candidates should have practical experience in ISO 9001 implementation and maintenance.
Solid exposure to internal and external audits, audit preparation and closure of findings.
Hands-on experience in NCR, CAPA, RCA, 8D and corrective action processes.
Positive experience in QMS documentation, SOPs, work instructions and document control.
Experience handling customer complaints and corrective actions.
Should understand quality KPIs, quality objectives and process performance monitoring.
Ability to coordinate effectively with Production, Engineering and other cross-functional teams.
Robust analytical, problem-solving and communication skills.
Preference for candidates from a manufacturing/automotive/engineering industry with direct QMS responsibility.

📌 Qms Engineer Poonamallee
🏢 Connect Hr
📍 Poonamallee