We are looking for a skilled, courteous, and customer-oriented Receptionist to manage the front desk and ensure a smooth client experience.
Key Responsibilities
Greet and assist clients and visitors professionally.
Handle incoming/outgoing calls, emails, and client inquiries.
Schedule, confirm, and reschedule appointments and follow-ups.
Coordinate with dietitians and other departments for client requirements.
Maintain client records, appointment logs, and front-office documentation.
Ensure confidentiality of client and company information.
Maintain a clean, organized, and welcoming reception area.
Handle multiple tasks efficiently while maintaining a qualified attitude.
Required Skills
Excellent communication and interpersonal skills.
Pleasant personality and customer-service orientation.
Good organizational and multitasking abilities.
Basic computer knowledge and data-entry skills.
Hands-on experience with front-office/CRM/appointment software is preferred; candidates willing to learn and adapt to new software will also be considered.
Qualification & Experience
Graduate preferred; relevant diploma/certification may also be considered.
1–3 years of experience in reception, front office, customer service, clinic, wellness, or hospitality preferred.
Freshers with solid communication and interpersonal skills may also apply.