Job Title: Quality Director RCM

Experience: 18–22 Years

Industry: US Healthcare / RCM

Location: Hyderabad

Employment Type: Full Time

Job Summary:

We are looking for a strategic Quality Director to lead enterprise-level quality governance across US Healthcare RCM operations and drive quality, compliance, client satisfaction, and continuous improvement.

Key Responsibilities:
Define and execute the overall Quality strategy across RCM operations.
Lead large Quality teams across multiple processes and locations.
Establish quality governance, standards, KPIs, audit frameworks, and performance benchmarks.
Drive enterprise-wide quality improvement and error reduction initiatives.
Partner with Operations, Training, Client Management, and Leadership teams.
Lead client quality reviews, escalations, audits,



and governance meetings.
Drive RCA, CAPA, calibration, process standardization, and continuous improvement.
Identify emerging quality risks and establish preventive controls.
Monitor quality trends through dashboards, analytics, and operational metrics.
Build a robust quality culture and develop senior Quality leadership.
Support transitions, recent client implementations, and process transformation initiatives.

Required Skills: US Healthcare RCM, Quality Governance, Quality Transformation, Client Management, RCA/CAPA, Process Excellence, Analytics, Six Sigma/Lean, Leadership.

📌 Quality Director Rcm Hyderabad (India)
🏢 Eclat Health Solutions
📍 India