Key ResponsibilitiesGuest Services: Greet guests warmly upon arrival, manage smooth check-in and check-out procedures, and issue room or cottage keys.Reservations & Inquiries: Answer phone calls, respond to emails, and process room bookings, modifications, or cancellations.Resort Information: Provide details on resort amenities, dining times, spa schedules, and local tourist attractions or transport options.Billing & Payments: Process cash, credit card, and digital payments, balance daily transaction drawers, and prepare guest folios.Interdepartmental Coordination: Communicate with housekeeping regarding room readiness and maintenance for any facility repairs.Guest Relations: Listen to guest feedback or complaints, solve issues promptly, and escalate complex problems to management.
Pay: ₹15,000.00 - ₹30,000.00 per month
Perks
Food provided
Work Location: In person
📌 Receptionist Ratnagiri (India)
🏢 Intriants HR Services
📍 India
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