About BrightBlu

BrightBlu designs and manufactures EV chargers and the software that runs them. Our mission is to make electric driving possible for everyone by making charging easy, accessible and affordable.

About the role

You will own installation and after-sales service delivery for BrightBlu chargers in your region, across residential and commercial deployments. You will work with OEM partners, their appointed installation partners and our service vendors to deliver fast, safe, first-time-right installations and SLA-compliant service, manage regional spare-part stock, and be the on-ground escalation point for customers and partners.

What you will do
Track the survey-to-installation-to-commissioning pipeline daily and drive closure within TAT
Ensure installations follow site feasibility, design, OEM guidelines and SOPs; audit a sample of completed installs
Confirm every installed charger is commissioned and online before closure
Get field partners on site within SLA for service tickets; own in office escalations
Manage installation partners and service vendors: onboarding, rate cards, monthly scorecards, training




Maintain regional spare-part stock; reconcile monthly; manage faulty-part returns
Be the regional point of contact for OEM representatives, dealerships and internal teams
Validate vendor commercials; report KPIs monthly; run root-cause analysis on recurring delays

What we are looking for
3+ years in EV charging infrastructure; residential / home charging deployments strongly preferred
Experience with an automotive OEM, OEM-authorised installation partner or CPO
Robust knowledge of AC chargers (3.3 22 kW), load assessment, DBs, earthing
Familiarity with DISCOM load enhancement and EV metering procedures
Proven management of contractors, electricians and vendors across a region
Comfortable with TAT / FTR / SLA metrics, CRM tools, MIS and Excel
Strong B2C customer handling and conflict resolution
Willing to travel extensively across the region; English, Hindi and regional language

Education: BE / B.Tech / Diploma in Electrical, Electronics, EEE, ECE, Mechanical or related Location: Pune, Maharashtra (with regional travel) | Full time

📌 Regional Lead, Service & Projects Ev Charging Pune (India)
🏢 Brightblu India
📍 India