Welcome customers and understand their requirements.
Help customers choose suitable pet food, treats, accessories and care products.
Explain products clearly and honestly.
Provide excellent customer service.
Build valuable relationships with regular customers.
Handle billing/POS activities when required.
Maintain product displays and store cleanliness.
Help with stock checking and product arrangement.
Coordinate customer orders and home-delivery requirements.
Learn about dog and cat nutrition, products and basic pet-care categories.
Follow Urban Pets store procedures and service standards.
Work together with the store team to achieve store goals.