Position: Restaurant Manager

Department: Food & Beverage

Location: Casino Hotel, Kochi

Reports To: Food & Beverage Manager

Job Purpose To manage the day-to-day operations of the restaurant, ensuring exceptional guest service, effective operations, high-quality food and beverage service, revenue achievement, and adherence to CGH Earth standards.

Key Responsibilities
Manage the overall day-to-day operations of the restaurant and ensure smooth service.
Lead, motivate and supervise the restaurant team to deliver excellent guest experiences.
Maintain high standards of guest service, hospitality and service etiquette.
Monitor restaurant sales, revenue, costs and productivity against operational targets.
Ensure proper mise-en-place, table setup, service sequence and restaurant readiness.
Coordinate with the Kitchen, Stewarding, Housekeeping, Engineering and Front Office teams for smooth operations.
Handle guest feedback, complaints and service recovery professionally and promptly.
Ensure compliance with food safety, hygiene, health and safety standards.
Monitor inventory, beverage control, breakages, wastage and operational expenses.
Prepare duty rosters and ensure appropriate manpower deployment based on business levels.




Conduct daily briefings and provide continuous coaching and on-the-job training to associates.
Ensure adherence to hotel policies, SOPs and statutory requirements.
Support promotional activities, special events and F&B; initiatives to drive business.
Monitor guest preferences and encourage personalised service.
Maintain accurate operational records and submit required reports to the management.
Work closely with the F&B; Manager and management team to achieve departmental goals.

Required Qualifications & Experience
Diploma/Degree in Hotel Management or a related hospitality qualification.
5 – 6 years of relevant experience in restaurant/F&B; operations, preferably in a reputed hotel or resort.
Strong knowledge of restaurant service, food & beverage operations and service standards.
Valuable leadership, communication and interpersonal skills.
Guest-focused approach with robust problem-solving abilities.
Ability to manage a team and work effectively in a fast-paced hospitality workplace.
Knowledge of F&B; cost control, inventory management and basic financial aspects will be an advantage.

Pay: ₹39,000.00 - ₹44,000.00 per month

Benefits
Food provided
Provident Fund

Work Location: In person

📌 Restaurant Manager Kochi
🏢 Casino Hotel, CGHEarth
📍 Kochi