WORKFORCE EUROPE

Telecaller / Candidate Counsellor

Full time role | Noida | Germany-focused education and career programmes

LocationNoida
EmploymentFull-timeExperience13 years preferred
DepartmentAdmissions & Candidate Management

About the Role

Speak with prospective candidates, understand their profile and goals, explain Workforce Europes Germany-focused programmes, and move qualified leads through the admission process.

Key Responsibilities

Contact and follow up with leads from Meta, WhatsApp, website, webinars, and other channels.

Explain Germany training, Ausbildung, skilled-worker, and German-language opportunities clearly.

Qualify candidates based on education, experience, German level, documents, and career interest.

Handle telephone and WhatsApp communication and provide a qualified candidate experience.

Schedule counselling sessions, interviews, assessments, and appointments.





Maintain accurate lead status, notes, next-action dates, and follow-up records in the CRM.

Follow up until conversion, disqualification, or confirmed non-interest.

Coordinate with admissions, trainers, and candidate-management teams for onboarding.

Candidate Profile
Excellent Hindi and English communication skills.
Confident and skilled telephone communication
Experience in telecalling, counselling, education, recruitment, sales, or customer service preferred.
Comfortable with targets, follow-ups, and measurable conversion goals.
Basic computer, CRM, and WhatsApp Business skills.
German-language knowledge is an advantage but not mandatory.

WORKFORCE EUROPE | Noida

📌 Sales Tele Caller Noida
🏢 Workforce Europe
📍 Noida