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5+ years of experience in Applications Engineering.
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Solid experience in spectroscopy, customer application support, and solution consulting.
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Experience in product qualification, technical training, and customer engagement.
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Exposure to cross-functional collaboration with Sales and R&D; teams.
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Understand customer application needs and recommend the best product configuration.
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Act as a trusted advisor and provide solution consultation.
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Engage with existing and potential customers to identify needs and propose solutions.
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Support qualification testing of current products.
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Record customer issues and document resolutions.
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Identify prospects for product and solution improvement.
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Provide feedback to R&D; and influence product requirements.
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Maintain knowledge of customers, competitors, and market solutions.
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Deliver remote and on-site technical support.
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Conduct technical demonstrations, training, and knowledge transfer sessions.
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Mentor junior team members.
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📌 Senior Application Support Engineer Bengaluru
🏢 Halma
📍 Bengaluru