Role & responsibilities:-
Make outbound calls to prospective and existing customers.
Generate and follow up on sales leads through calls, WhatsApp, email, and other channels.
Understand customer requirements and recommend suitable products/services.
Explain product features, pricing, specifications, and benefits to customers.
Maintain regular follow-ups with potential customers and convert leads into orders.
Prepare and share quotations as required.
Maintain accurate records of calls, leads, follow-ups, and sales in CRM/Excel.
Achieve daily, weekly, and monthly sales targets.
Coordinate with the sales and operations teams for order processing and delivery.
Handle customer queries and provide timely information.
Develop and maintain good relationships with existing and potential customers.
Preferred candidate profile:-
Excellent verbal and written communication skills.
Good convincing and negotiation skills.
Solid follow-up and customer-handling abilities.
Target-oriented and self-motivated.
Basic knowledge of MS Excel, Word, and CRM software.
Ability to work independently as well as in a team.
Positive Hindi and English communication skills.
Prior experience in B2B tele-sales will be an advantage.
Perks and advantages Second and Fourth Saturday's will be work from home.