Designation: Telecaller / Telecalling Executive (Admissions & Outreach)
Primary Objective: Handle inbound and outbound calls, manage prospective student leads (for Science/Commerce PU streams and competitive exam coaching like NEET, JEE, KCET), and convert inquiries into campus visits or final admissions.

Key Responsibilities1. Lead Management & Calling Operations
Make high-volume outbound calls to prospective student and parent leads generated through digital campaigns, advertisements, or walk-in databases.
Respond promptly to inbound inquiries received via phone calls, website forms, or messaging channels regarding courses, fee structures, and campus facilities.
Qualify leads by assessing interest, academic backgrounds, and seriousness, sorting them into hot, warm, or cold follow-up buckets.
Counseling & Information Dissemination
Clearly explain college programs, combination options (e.g., PCMB, PCMC), residential/hostel facilities, and scholarship prospects to parents and students.
Share details regarding entrance exams (NEET, JEE, KCET) coaching integrations and institutional highlights professionally.
Follow-ups & Conversion Tracking




Maintain rigorous follow-up schedules with interested parents through phone calls and WhatsApp messaging.
Persuade prospective families to schedule campus tours or face-to-face counseling sessions with senior admission officers.
Accurately log call statuses, feedback, and notes daily into the CRM or admission database spreadsheet.

Candidate Requirements & Skills
Educational Qualification: Minimum 12th Pass or a Bachelor’s degree in any stream.
Experience: Freshers with valuable communication skills or candidates with 1 to 2 years of experience in tele-sales, customer service, or educational telecalling.
Key Competencies:
Communication: Excellent verbal communication skills with a polite and persuasive tone.
Language Proficiency: Fluency in English and local/regional languages (such as Kannada, Hindi, or Malayalam depending on outreach targets).
Computer Literacy: Basic familiarity with computers, calling software, CRM tools, and MS Excel for data entry.

Pay: Up to ₹30,000.00 per month

Work Location: In person

📌 Senior Telecaller Mangalore
🏢 VEDANTA PU COLLEGE
📍 Mangalore