Designation/Role: Process Associate / Sr.

Process

Associate

Department: Accounts Receivable

Work Timing: Night Shift

Qualification: Minimum HSC/10+2 Equivalent (Any Graduate Preferred)

Skill
Claims Management and/or Customer Service experience preferred.
Ability to maintain high productivity, quality, and accuracy.
Excellent written and verbal communication skills.
Working knowledge of Microsoft Office Suite.
Ability to work independently and multitask.

Experience: 1 to 3 years' experience in US Calling Process.

Job Responsibilities
Review patient accounts and follow up on outstanding balances.
Follow up with insurance payers regarding claim status.
Handle claim denials and appeals.
Document actions taken in internal/client systems.
Adhere to HIPAA and compliance requirements.
Maintain current knowledge of payer regulations.
Meet productivity, quality, and client service goals.

📌 Senior Process Associate Hyderabad
🏢 Infinx
📍 Hyderabad