Key Responsibilities
Handle dealer/sub-dealer service operations and provide technical support.
Diagnose and resolve EV two-wheeler issues related to battery, motor, controller, charger and electrical systems.
Conduct technician training and ensure adherence to company service SOPs.
Support service camps, battery health checks, PDI and field technical activities.
Monitor service quality, customer complaints and repair TAT.
Ensure proper documentation of job cards, service reports and spare consumption.
Coordinate with HO/Plant teams for warranty cases, technical issues and spare requirements.
Submit regular service reports highlighting performance, key issues and territory challenges.
Travel extensively across Mumbai and surrounding areas as required.





Candidate Profile
Qualification: Diploma / BE in Automobile, Mechanical or Electrical Engineering.
Experience: 38 years in EV/Automobile after-sales or service.
Solid knowledge of EV systems and components.
Hands-on troubleshooting and diagnostic skills.
Basic knowledge of DMS, Excel, and diagnostic tools.
Valuable communication, dealer management, and customer-handling skills.
Willingness to travel extensively within the assigned territory.Role & responsibilities

Preferred candidate profile

📌 Service Engineer Ev After Sales Mumbai (India)
🏢 Bgauss Auto
📍 India