Senior Vice President – Growth & Customer Success Bengaluru

Senior Vice President – Growth & Customer Success Bengaluru

25 Sep
|
Actualize
|
Bengaluru

25 Sep

Actualize

Bengaluru

Senior Vice President – Growth & Customer Success

Department: Growth & Business Development

Location: Bengaluru (Travel Required)

Reporting To: Board of Directors

Employment Type: Full Time

About Actualize

Actualize Consulting Engineers is a privately owned Engineering Workforce Solutions and Technology Services company with over 20 years of experience serving global engineering and manufacturing customers. Headquarters in Bengaluru with operations in Pune, Actualize employs approximately 210 professionals.

As the company enters its next phase of growth, we are building a qualified leadership team to strengthen our commercial capabilities and drive sustainable business expansion.

Position Summary The Senior Vice President – Growth & Customer Success will lead Actualize's commercial growth by acquiring recent customers, expanding strategic accounts and strengthening long-term customer relationships. The role is responsible for building a scalable Growth & Business Development function that supports the company's long-term vision.

Key Responsibilities
Develop and execute the company's growth strategy.
Acquire current customers across Engineering Workforce Solutions and Technology Services.
Expand business with existing customers.
Build strategic customer relationships.




Lead commercial negotiations and major proposals.
Improve sales forecasting and pipeline management.
Strengthen customer retention and satisfaction.
Build and lead the Growth & Business Development team.
Collaborate with business unit leaders to achieve growth objectives.
Report commercial performance to the Board.

Experience & Qualifications

Experience
15–20 years of professional experience.
Minimum 7 years in senior commercial leadership.
Experience in IT services for Industrial Engineering and Products/ Heavy Engineering/Manufacturing.
Demonstrated success in business development and customer relationship management.
Experience working with international customers is preferred.

Education
Bachelor’s degree in engineering, preferably Mechanical Engineering.
MBA preferred but not mandatory.

Skills & Competencies
Strategic Business Development
Enterprise B2B Sales
Consultative Selling
Customer Success
Key Account Management
Revenue Growth
Sales Strategy
CRM & Pipeline Management
Commercial Negotiation
Leadership & Team Development
Executive Communication

Preferred Domain
Industrial Engineering
Industrial products
Heavy Engineering
Manufacturing

📌 Senior Vice President – Growth & Customer Success Bengaluru
🏢 Actualize
📍 Bengaluru

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