Job Summary

We are looking for a highly skilled ServiceNow Developer with robust expertise in ITSM, ITOM, platform development, integrations, and advanced scripting. The ideal candidate will be responsible for designing, developing, and enhancing ServiceNow solutions while driving automation, platform scalability, and operational efficiency across enterprise environments.

Key Responsibilities
Design, develop, and implement ServiceNow solutions across ITSM and ITOM modules.
Configure and customize Incident, Problem, Change, Request, Service Catalog, Knowledge Management, Discovery, Event Management, and Service Mapping.
Develop and maintain complex JavaScript-based customizations, including:
Business Rules
Script Includes
Client Scripts
UI Policies
UI Actions
Flow Designer
IntegrationHub
Build and support integrations using:
REST APIs
SOAP Web Services
OAuth
JDBC
MID Server
Create scalable workflows and automation solutions to streamline business processes.
Collaborate with infrastructure, application, security, and operations teams to deliver end-to-end ServiceNow solutions.
Troubleshoot platform issues and perform root-cause analysis.
Support platform upgrades, patching activities, and release management.




Ensure adherence to ServiceNow development best practices, governance, and security standards.
Participate in technical design discussions and provide solution recommendations.

Required Skills & Experience
5+ years of ServiceNow development experience.
Hands-on experience with ITSM and ITOM implementations.
Robust proficiency in JavaScript, Glide API, ServiceNow scripting, and customization.
Experience developing integrations using REST, SOAP, APIs, and IntegrationHub.
Robust understanding of
Incident Management
Change Management
Problem Management
Service Catalog
Discovery
Event Management
Service Mapping
Experience working with MID Servers and external system integrations.
Knowledge of Service Portal and Flow Designer.
Familiarity with Agile/Scrum delivery methodologies.
Excellent stakeholder management and communication skills.

Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow CIS-ITSM
ServiceNow CIS-Discovery or ITOM certifications
ITIL Foundation Certification

📌 Servicenow Developer Bengaluru
🏢 TEKsystems
📍 Bengaluru