Provide technical support and assistance to end-users on ServiceNow applications.
Implement, configure, and maintain ServiceNow modules such as ITSM, HRSD, CMDB, etc.
Troubleshoot and resolve technical issues related to ServiceNow applications.
Collaborate with cross-functional teams to identify and prioritize project requirements.
Develop and maintain documentation of ServiceNow configurations and procedures.
Participate in training and knowledge-sharing sessions to enhance team capabilities.
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