– Solar Service Technician

Company: Moopens Solar

Designation: Solar Service Technician

Department: Service & Maintenance

Reporting To: Service Coordinator / Service Manager
Job Summary The Solar Service Technician is responsible for the inspection, troubleshooting, maintenance, repair, and servicing of solar PV systems. The role involves attending customer complaints, identifying technical issues, ensuring proper system performance, and completing service requests within the defined timelines.
Key ResponsibilitiesA. Solar System Service & Maintenance
Inspect and maintain solar PV systems, inverters, batteries, and related equipment.
Conduct preventive and corrective maintenance.
Identify and rectify electrical and technical faults.
Check solar panel performance, wiring, earthing, and connections.
Ensure proper functioning of inverters and monitoring systems.

B. Customer Complaint Handling
Attend customer service complaints and technical issues.
Visit customer sites for troubleshooting and repairs.
Explain identified issues and required solutions to customers.
Maintain qualified communication and customer satisfaction.
Update customers regarding service progress and completion.

C. Technical Troubleshooting




Diagnose inverter errors, generation issues, and system failures.
Inspect AC/DC connections, cables, fuses, and protection devices.
Identify faults in solar installation components.
Coordinate with the technical team for complex issues.
Escalate unresolved technical problems to the Service Manager.

D. Service Coordination & Reporting
Receive assigned work orders from the Service Coordinator.
Complete service activities within the assigned timeline.
Update work status, service reports, and completion details.
Record materials and spare parts used during service.
Submit site visit reports, photographs, and customer confirmation when required.

E. Safety & Compliance
Follow electrical safety procedures during site visits.
Use appropriate PPE and safety equipment.
Follow company safety policies and installation standards.
Ensure protected handling of electrical tools and equipment.
Report hazardous conditions immediately.

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits
Adaptable schedule
Food provided
Health insurance
Paid sick time
Paid time off

Work Location: In person

📌 Solar Service Technician Alappuzha (India)
🏢 Moopens Energy Solutions
📍 India