We are seeking a proactive, enthusiastic, and detail-oriented Application Support Analyst to join our production support team for business-critical applications. The ideal candidate should have foundational to robust conceptual knowledge of Oracle database, PL/SQL, and Unix/Linux settings. You will be responsible for monitoring application health, troubleshooting entry-to-mid-level issues, and ensuring high application availability while adhering to defined timelines.

Key Responsibilities
Provide Level 1 / Level 2 production support for enterprise applications under the BNPP account.
Monitor application health, system alerts, and respond to user incidents within defined SLAs.
Troubleshoot basic application, database, and environmental issues to identify root causes.




Write and execute basic-to-intermediate SQL queries and PL/SQL blocks for data validation, analysis, and issue resolution.
Navigate Unix/Linux environments, analyze application/system logs, and run shell scripts for routine maintenance and troubleshooting.
Assist in application deployments, health checks, and standard operational tasks.
Coordinate closely with senior support members, development teams, and business users to resolve production incidents.
Log, track, and document incidents and resolutions in compliance with standard ITIL processes (Incident and Problem Management).
Learn and maintain support documentation, knowledge base articles, and operational runbooks.

📌 Support Analyst Oracle, Plsql, Unix Chennai
🏢 Trigent Software
📍 Chennai