Technical Support
Provide first-level technical support to employees for hardware, software, network, and system-related issues.
Diagnose and resolve desktop, laptop, printer, and peripheral device problems.
Install, configure, and maintain operating systems and business applications.
Respond to helpdesk tickets and ensure timely issue resolution.

Infrastructure Support
Assist in maintaining servers, network devices, and IT systems.
Monitor system performance and report issues to senior engineers.
Support network troubleshooting, including LAN, Wi-Fi, VPN, and internet connectivity.
Participate in routine maintenance activities and system upgrades.

User Administration
Create, modify, and deactivate user accounts.
Manage user access permissions and password resets.
Support email systems and collaboration tools.
Security & Compliance




Assist in implementing IT security policies and procedures.
Install security patches and software updates.
Support antivirus management and endpoint security monitoring.
Help maintain asset inventory and IT documentation.
Familiarity with:
Windows and/or Linux operating systems
Microsoft 365 applications
Active Directory and user management
TCP/IP, DNS, DHCP, and networking fundamentals
Solid troubleshooting and problem-solving skills.
Valuable communication and interpersonal skills.

Time. Rotational shift .(Including Night Shift)

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 System Administrator Kochi
🏢 The Choice Group
📍 Kochi