We are looking for a Store Assistant to join our team and support the smooth day-to-day operations of our store.
Key Responsibilities:
Welcome and assist customers in a friendly and skilled manner.
Understand customer requirements and provide suitable product information and assistance.
Handle billing, payments, and account settlement accurately.
Support the team in converting customer enquiries into sales and achieving store sales targets.
Maintain accurate records of sales, payments, and customer transactions.
Follow up with customers when required and build positive customer relationships.
Collect customer feedback and communicate suggestions or concerns to the management.
Assist with general store operations, product arrangement, and maintaining a clean and organized store.
Ensure a positive customer experience from enquiry to purchase and after-sales support.
Requirements:
Positive communication and customer-handling skills.
Basic knowledge of billing and cash/payment handling.
Sales-oriented attitude with the ability to convert enquiries into sales.
Basic computer knowledge is an advantage.
Honest, responsible, and organized.
Previous experience in retail, sales, billing, or customer service will be an advantage.