The DesignOps Specialist will support IKEA's Design Operations transformation by establishing scalable operating models, intake and prioritization frameworks, knowledge governance practices, self-service enablement structures, and Design Intelligence Foundation initiatives across DXD. The role will drive operational excellence, visibility, reuse, and governance across Design, Product, and Digital teams.
Key Responsibilities
Key Responsibilities
Design Operations
Define and implement DesignOps ways of working.
Support intake, prioritization, and backlog governance.
Facilitate cross-functional planning and alignment sessions.
Support creation of operational frameworks and governance models.
Establish scalable DesignOps practices across teams.
Knowledge & Design Intelligence
Inventory and assess design knowledge assets.
Support creation of reusable asset catalogues.
Identify duplicate, obsolete, and conflicting guidance.
Facilitate knowledge governance and ownership models.
Drive Design Intelligence Foundation activities.
Collaboration & Visibility
Support portfolio visibility and reporting.
Coordinate activities across Product, Design, and Engineering teams.
Track dependencies, risks, and blockers.
Support Dashboard adoption and operational transparency.
Process Improvement
Identify operational bottlenecks.
Define improvement initiatives.
Measure and report DesignOps effectiveness.
Skill Requirements
Required Skills
DesignOps
Design Operations
UX Operations
Service Design Operations
Portfolio Operations
Program Governance
Agile Delivery
Process & Governance
Operating Model Design
Backlog Management
Prioritization Frameworks
Governance Models
Process Mapping
Stakeholder Management