Contact customers with overdue payments and follow up for collection.
Maintain accurate records of collection calls and payment commitments.
Negotiate payment plans within company guidelines for overdue accounts.
Escalate difficult cases to the Customer Support Manager as needed.
Coordinate with the finance/accounts team on payment reconciliation.
Prepare daily/weekly collection reports and track recovery targets.
Ensure qualified and courteous communication with customers at all times
📌 Telecalling Executive Bengaluru (India)
🏢 DREAM DEAL GROUP
📍 India
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