We are looking for enthusiastic and confident Telecallers to join our team. Both freshers and experienced candidates are welcome to apply.
Key Responsibilities:
Make outbound calls to customers regarding pending EMI and credit card payments.
Remind customers about upcoming or overdue payments.
Communicate payment details and due dates clearly.
Follow up with customers and encourage timely payment.
Understand customers' payment-related concerns and provide appropriate information.
Maintain professional and respectful communication with customers. Update customer payment and call details in the system.
Maintain regular follow-ups as per company guidelines.
Achieve daily calling and follow-up targets. Coordinate with the concerned team regarding customer payment updates.
Requirements:
Freshers and experienced candidates can apply.
Valuable communication and interpersonal skills.
Confident and polite telephone communication.
Ability to handle customer conversations professionally.
Basic computer knowledge.
Knowledge of Tamil and basic English is preferred.
Positive attitude and willingness to learn.
Previous telecalling, collections, or customer service experience is an advantage but not mandatory.
What We Offer:
Competitive salary.
Attractive performance-based incentives. Growth opportunities opportunities.
Friendly and supportive work setting.
Freshers looking to start their career and experienced candidates looking for a new chance are encouraged to apply.