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Position: Tele-caller Intern

Stipend: 15k

Organization: Sunya Meditation Studio

Location: Pune Balewadi

Employment Type: Full time / Part time

About Sunya Meditation Studio

Sunya Meditation Studio promotes holistic well-being through meditation, wellness programs, workshops, retreats, and personal transformation sessions.

Job Summary

We are looking for a confident, empathetic, and enthusiastic Tele-caller to communicate with prospective participants, explain our programs, handle enquiries, follow up with leads, and support registrations.

Key Responsibilities
Make outbound calls and handle inbound enquiries from prospective participants.
Explain meditation programs, workshops, retreats, schedules, and fees.
Follow up with interested participants through calls, WhatsApp, SMS, or email.
Convert enquiries into registrations through regular and effective follow-ups.
Maintain accurate records of calls, leads, and participant information in Excel/CRM.
Schedule appointments, introductory sessions, and counselling calls.
Address participant queries professionally and build positive relationships.




Coordinate with the operations team regarding registrations and upcoming programs.
Collect participant feedback and maintain follow-up communication.
Work towards monthly lead conversion and enrolment targets.

Required Skills
Excellent communication skills in English, Hindi, and Marathi.
Good listening, interpersonal, and telephone communication skills.
Ability to build rapport and handle queries politely.
Basic knowledge of MS Excel, Word, Email, and WhatsApp.
Valuable follow-up, coordination, and time-management skills.
Positive attitude and willingness to learn.

Qualification & Experience
Graduate in any discipline preferred; 12th pass candidates with relevant experience may also apply.
6 months to 3 years of experience in tele-calling, customer support, sales, counselling, or customer relationship management preferred.
Experience in wellness, healthcare, education, or service industries is an added advantage.

Working Hours

9:30 AM – 6:30 PM, with one weekly off as per the studio schedule. Flexibility may be required during events and retreats.

📌 Tele Caller Intern Pune
🏢 SIF
📍 Pune