Job Title: Network Service Manager / Senior Technical Service Owner Enterprise Networking & Security

Location: Bangalore, India

Work Model: Hybrid 2 days onsite

Must Have
Proven practitioner experience with ITIL, PRINCE2, and/or PMP.
Extensive hands-on or architectural experience managing enterprise networking and security settings.
Robust expertise in Cisco Routing/Switching, SD-WAN, Palo Alto, Zscaler, Cisco ISE, and DDI.
Experience managing vendors/MSPs, including contract delivery, SLA validation, and service optimization.
Solid service ownership and technical governance experience, with a proactive approach to incident and service management.
Excellent stakeholder management and communication skills, with the ability to work effectively with technical teams, executive leadership, and external partners.

Nice to Have
Experience transitioning from reactive incident management to proactive service ownership and technical governance.
Experience supporting commercial growth through service optimization and effective vendor management.

📌 Technical Network Service Manager Bengaluru
🏢 Snowrelic
📍 Bengaluru