Job Title: Technical Sales Specialist – Solution Center Specialist

Location: Hybrid / Remote

Shift Type: Complete Night Shift

Experience Required: 1 to 5 Years

Educational Qualification: BE/B.Tech – Electrical or Electronics (preferred)

Job Summary:

We are looking for a agile and customer-focused Technical Sales Specialist (Solution Center Specialist) to join our team. This role involves providing technical support and solution-based sales assistance to global customers via calls, emails, and chat. The ideal candidate will have a solid technical foundation, especially in hardware support, paired with a solid sales acumen and excellent communication skills.

Key Responsibilities:
Interact with global customers to provide technical assistance and solutions for hardware-related issues.




Understand customer needs and offer appropriate solutions through up-selling, down-selling, or cross-selling.
Generate leads and contribute to business growth through proactive customer engagement.
Provide accurate and timely responses to customer inquiries via phone, email, or chat.
Maintain high levels of customer satisfaction and ensure a customer-centric approach in all interactions.
Document support interactions and update internal systems with issue resolutions.
Collaborate with internal teams (Sales, Product, and Technical teams)

📌 Technical Sales Specialist – Solution Center Specialist Bengaluru
🏢 Global IT Con
📍 Bengaluru