Key Responsibilities
Handle inbound and outbound calls from patients and prospective patients.
Schedule, reschedule, and confirm patient appointments.
Provide accurate information about medical services, procedures, and facilities.
Follow up with clients regarding appointments, services, and other requirements.
Maintain proper records of client calls and interactions.
Coordinate with the administration and healthcare teams to ensure smooth operations.
Assist with day-to-day administrative activities related to patient communication.
Maintain a qualified, empathetic, and patient-focused approach during calls.
Support initiatives aimed at improving patient satisfaction and experience.

Required Skills
Positive communication skills.




Ability to handle calls professionally and confidently.
Ability to handle multiple calls and administrative tasks efficiently.
Basic computer and data-entry skills.

Qualifications & Experience
Minimum qualification: Any Degree
Previous experience in telecalling, customer service, healthcare, hospital, or clinic environments is preferred.
Freshers with Positive communication skills are also welcome.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits
Health insurance
Provident Fund

Work Location: In person

📌 Tele Calling Executive Choolaimedu (India)
🏢 Elim Medical Consultancy
📍 India