A Telesales Executive is responsible for generating sales through outbound and inbound calls, explaining products or services to customers, and persuading them to make a purchase. The role involves maintaining customer records and achieving sales targets.
Key Responsibilities
Make outbound calls to potential customers to promote products or services.
Handle inbound customer inquiries and provide product information.
Understand customer needs and recommend suitable solutions.
Maintain accurate records of calls, customer details, and sales in the system/CRM.
Follow up with customers to close sales.
Build and maintain positive customer relationships.