Key Responsibilities
Make outbound calls to customers and potential customers.
Handle customer queries and provide appropriate solutions.
Communicate with customers in a skilled and friendly manner.
Understand customer requirements and assist them accordingly.
Follow up with customers through calls and other communication channels.
Maintain accurate records of customer interactions.
Required Skills
Good verbal and written communication skills.
Solid problem-solving skills.
Confident and positive attitude.
Comfortable with cold calling.
Valuable customer-handling and interpersonal skills.
Basic computer knowledge.
Ability to learn quickly and work in a team.
Eligibility
Freshers are welcome to apply.
Candidates with experience in customer care, telecalling, sales, or customer support can also apply.