Responsibilities
Handle inbound and outbound calls to provide Travel industry product support to clients.
Resolve client queries and ensure customer satisfaction.
Conduct tele-marketing / lead generation calls for our products.
Maintain accurate records of customer interactions and follow-ups.
Assist the sales and operations team with client communication.
Share customer feedback with the product team for improvements.
Skills & Qualifications
1–3 years of experience in customer support / tele calling / tele marketing.
Positive communication skills in English
Ability to explain product features clearly and confidently.
Robust listening, problem-solving, and follow-up skills.
Basic knowledge of MS Office / CRM tools.
Domain knowledge in the construction industry will be an added advantage.
Job Type: Full time Pay: ₹15,000.00 - ₹25,000.00 per month
Language
Hindi (Preferred)
English (Preferred)
Work Location: In person Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time