We are looking for an enthusiastic and target-oriented Telesales Executive to connect with potential customers, understand their requirements, explain our products or services, and convert leads into successful sales.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Follow up with leads through calls, WhatsApp, and other communication channels.
Understand customer requirements and recommend suitable products or services.
Explain product features, benefits, pricing, offers, and other relevant information.
Generate interest and convert leads into sales.
Maintain regular follow-ups with potential customers.
Handle customer queries and provide accurate information.
Maintain and update customer details, call records, and lead status.
Achieve daily, weekly, and monthly sales targets.
Coordinate with the sales and operations teams for smooth order processing.
Identify potential sales opportunities and maintain a healthy sales pipeline.
Provide regular reports on calls, follow-ups, conversions, and pending leads.
Maintain a qualified and positive approach while communicating with customers.
Requirements
Any Bachelor's degree or relevant qualification.
0–2 years of experience in telesales, telecalling, inside sales, or customer service.
Freshers with positive communication skills can also apply.
Excellent verbal communication and convincing skills.
Positive listening and interpersonal skills.
Comfortable making a high volume of outbound calls.
Target-oriented and self-motivated.
Basic knowledge of MS Excel / Google Sheets and CRM tools.
Ability to handle customer objections professionally.
Preferred Skills
Sales and negotiation
Lead conversion
Customer relationship management
Follow-up and persuasion
Communication skills
Objection handling
Basic CRM knowledge
Target achievement
Key Performance Areas
Number of calls completed
Lead follow-up rate
Lead-to-customer conversion
Sales target achievement
Customer response and engagement
Follow-up efficiency
Data and CRM accuracy
Job Details
Position: Telesales Executive
Experience: 0–2 Years
Employment Type: Full-Time
Location: Erode
Salary: 12000 TO 17000 + Incentives