The Advantages Associate provides essential daily support to clients and employees via emails and phone calls. Coordinate daily advantages administrative processing such as qualifying life events, eligibility questions, ID card requests, coverage confirmations, and disability forms. Receive on-call inquiries related to benefit billing/employee payroll deductions, Cobra & retirement.

Additionally, benefit-related project assistance, database maintenance, and assistance during Open Enrollment will be required.

Provide support to the team, following instructions from the supervisor and adhering to operational metrics and SLA (Service Level Agreements).
Academic Background

Professional degree related to Business administrative and/or Accounting Sciences.
Accounting degree

Experience
3 to 5 years of professional experience.
Suggested: 2 years of experience in Advantages Administration.
2 to 5 years of experience in customer service /Client facing roles or administrative assistance.
Suggested: IT experience / certifications.

📌 Walk In Benefits Associate/supervisor Thiruvananthapuram (India)
🏢 Vensure
📍 India