Role & responsibilities
Handle inbound and outbound calls from patients.
1. Schedule, reschedule, and confirm appointments for consultations and surgeries.
1. Provide information regarding hospital services, doctors, locations, and operating hours.
1. Address patient queries and concerns in a qualified and courteous manner.
1. Conduct appointment reminders and follow-up calls
Preferred candidate profile
Any Graduate
05 years of experience in customer service, call centers, BPO, healthcare, or hospitality preferred
Excellent verbal communication skills in English /Tamil / Telugu / Kannda /Hindi/Marathi.
Willingness to work in 9 hours rotational shifts between 7:00 AM and 9:00 PM
📌 Walk In Contact Chennai
🏢 Dr Agarwals Eye Hospital
📍 Chennai
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