Key Responsibilities
Assist in preparing daily and weekly WFM reports.
Support roster management and workforce scheduling.
Assist in monitoring attendance, shrinkage, occupancy, productivity, and staffing.
Create and maintain reports using Google Sheets.
Support real-time staffing monitoring and identify gaps.
Assist with forecasting and workforce planning.
Coordinate with Operations for WFM-related requirements.
Maintain accurate WFM trackers and reports.

Required Skills
Basic to positive knowledge of Google Sheets.
Basic understanding of WFM concepts.
Basic knowledge of roster management and scheduling.
Valuable problem-solving skills.
Willingness to learn and work with data and reports.
Knowledge of Macros will be an added advantage.
BPO experience/internship experience is preferred.

Qualifications
Bachelors degree or pursuing graduation in any stream.
Freshers can apply.
Candidates with basic WFM/MIS knowledge will be preferred.

Work Details
Job Type: Internship
Location: Sector 18 Udyog Vihar , Gurugram, Haryana
Working Days: 5 Days
Week Offs: 2 Days (Rotational)
Shift: Rotational shift timings

📌 Wfm Intern Gurugram
🏢 AcuittyTech
📍 Gurugram