You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query.
Handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within SLAs. A transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.

What are we looking for
Adaptable and versatile
Problem-solving skills
Ability to perform under pressure
Agility for quick learning
Results orientation

Roles and Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines




Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on recent assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts

Education - Any graduation

Experience - Fresher

📌 Walk In Drive For International Customer Support Role Voice Fresher Gurugram
🏢 Accenture
📍 Gurugram