Guest Service & Seating: Welcome guests, manage reservations, assist with seating, and ensure high standards of hospitality.
Order & Table Management: Take accurate food and beverage orders, explain menu items, handle special dietary requests, and coordinate timing with the kitchen.
Floor Supervision: Oversee assigned stations, check table settings and cleanliness (mise-en-place), and maintain service flow.
Team Leadership: Train, mentor, and schedule junior servers and bus staff, conducting pre-shift briefings.
Problem Solving: Handle guest complaints promptly and professionally to ensure satisfaction.
Feedback & Reporting: Collect customer feedback, monitor inventory/billing, and report sales or operational issues to the manager
📌 Walk In Restaurant Captain / Restaurant Server Mumbai
🏢 GOURMET INVESTMENTS
📍 Mumbai
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