We are looking for a smart, polite & organised Reception/CRM Executive to handle front desk, customer greeting, basic requirement understanding, salesperson coordination, CRM/Google Sheets updates, lead follow-ups, customer feedback and basic office administration.
Key Responsibilities:
Greet & assist showroom customers
Understand basic product requirements & connect with the right salesperson
Maintain customer/lead entries in CRM
Handle WhatsApp/CRM follow-ups
Take customer feedback & coordinate complaint resolution
Manage Jasba Contractor/Coupon entries
Support basic office administration