We are looking for a Customer Support Executive who will be responsible for handling customer queries, providing timely assistance, maintaining customer relationships, and ensuring a positive customer experience.
Key ResponsibilitiesHandle customer queries through calls, WhatsApp, email, and other communication channels.
Understand customer requirements and provide appropriate solutions.
Follow up with customers and ensure timely resolution of queries.
Maintain proper records of customer interactions and follow-ups.
Coordinate with internal teams whenever required.
Handle customer complaints professionally and ensure proper resolution.
Provide information about company services, courses, and processes.
Maintain a positive and professional relationship with customers.
Achieve assigned customer support and follow-up targets.
Requirements
Positive verbal and written communication skills.
Valuable convincing and interpersonal skills.
Basic knowledge of MS Office and computer applications.
Ability to handle customers professionally.
Positive follow-up and problem-solving skills.
Freshers with valuable communication skills can apply.
Previous experience in customer support, telecalling, or customer service will be an advantage.
Preferred SkillsCustomer Handling | Communication Skills | Follow-up | Problem Solving | Telecalling | MS Office | WhatsApp Communication
📌 Customer Support Executive Ahmedabad
🏢 Us Accounting Coach Ho
📍 Ahmedabad
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