Role PurposeThe Guest Relations Executive will be responsible for creating a welcoming and positive experience for residents, guests, visitors, and stakeholders. The role involves managing front-desk operations, guest interactions, queries, coordination, and ensuring smooth day-to-day service delivery.
Key ResponsibilitiesWelcome and assist residents, guests, and visitors professionally.
Manage front-desk operations, visitor registration, and guest records.
Handle guest queries, requests, and complaints and ensure timely resolution.
Coordinate with housekeeping, security, maintenance, F&B;, and other teams for guest requirements.
Assist residents and guests with bookings, appointments, transportation, and other services.
Maintain accurate records of visitors, requests, feedback, and incidents.
Conduct regular follow-ups to ensure guest satisfaction.
Support community events, activities, and resident engagement initiatives.




Coordinate with internal teams to ensure smooth movement and communication.
Maintain a high standard of grooming, hospitality, and skilled conduct.
Collect and communicate guest feedback to the reporting manager.
Ensure adherence to company SOPs, safety guidelines, and service standards.
Perform any other duties related to guest experience and operations as assigned.
Key SkillsExcellent communication and interpersonal skills
Customer service and hospitality orientation
Strong coordination and follow-up skills
Problem-solving ability
Professional grooming and etiquette
Valuable verbal and written English
Basic knowledge of MS Office / HRMS or operational software
Ability to handle multiple requests and work in a fast-paced setting

📌 Guest Relations Executive Ahmedabad
🏢 Bubblepop
📍 Ahmedabad