Department: Customer Service (BPO)
Handle inbound calls from banking customers and resolve their queries professionally.
Assist customers with basic banking services, account-related queries, debit/credit cards, transactions, loans, and other banking products.
Understand customer requirements and provide accurate information and solutions.
Identify suitable prospects for upselling/cross-selling relevant banking products and services.
Customer Handling | English Communication | Upselling | Problem Solving | Active Listening
📌 Customer Care Executive Noida
🏢 Shivan Synergy
📍 Noida
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