Desired candidate profile
Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams
Excellent verbal and written communication skills in English with solid comprehension abilities
Good working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities
Ability to analyze information accurately and maintain attention to detail
Willingness to work in a 24x7 workplace
Open to working from the office
Job Description
Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR)
Capable of identifying, capturing, and documenting denial reasons accurately
Update claim status,
notes, and actions in the respective systems and databases
Coordinate with internal teams to resolve claim-related issues and ensure timely closure
Meet productivity, quality, and compliance targets as defined by the process
Maintain confidentiality and always adhere to client and organizational policies.
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Market-competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Service Representative Kolkata
🏢 The Hird
📍 Kolkata
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