Act as the primary point of contact for all banking-related queries (internal & external)
Coordinate with field teams, banking partners, and back-office operations
Handle stakeholder communication through calls and emails on a daily basis
Manage escalations and ensure timely resolution through continuous follow-ups
Maintain and update Banking MIS reports with high accuracy (Excel-based)
Track ongoing issues and ensure closure within defined timelines
Ensure all processes and communications adhere to regulatory and compliance requirements
Skills
Strong communication skills (verbal & written), with confidence in handling calls
Ability to manage multiple stakeholders and coordinate across teams
Problem-solving mindset with strong attention to detail
Valuable working knowledge of MS Excel
Ability to work in a rapid-paced, high-coordination setting
Understanding of banking operations and compliance (preferred)
Job Type: Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
Application Question(s):
We need someone who can speak Tamil/Telugu/Kannada or Malayalam. What language do you speak?