25 Sep
|
RedTeam Hacker Academy
|
Bengaluru
25 Sep
RedTeam Hacker Academy
Bengaluru
We are looking for a agile and result-oriented Senior Academic Counselor / Team Leader to lead the admissions team, drive enrollments, mentor academic counselors, and ensure the achievement of branch admission targets while delivering an excellent learner experience.
Key Responsibilities
Lead, mentor, and monitor the Academic Counseling team to achieve admission targets.
Counsel prospective learners on courses, certifications, and career opportunities.
Handle inbound and outbound inquiries and support the team in converting leads into enrollments.
Monitor daily follow-ups, CRM updates, and lead conversion performance.
Generate new leads through referrals, institutional activities, and digital platforms.
Coordinate with Sales, Marketing, and Academic teams to ensure a seamless admission process.
Conduct team training, performance reviews, and coaching sessions to improve conversion rates.
Prepare daily, weekly, and monthly admission and performance reports.
Resolve learner concerns and ensure a high level of customer satisfaction.
Organize presentations, seminars, workshops, and promotional activities when required.
Requirements
Excellent communication, leadership, and team management skills.
Robust counseling, sales, negotiation, and problem-solving abilities.
Target-driven with the ability to motivate and develop a high-performing team.
Valuable knowledge of CRM tools and MS Office.
Qualification & Experience
Bachelor's Degree (Preferred).
2–5 years of experience in Academic Counseling, Admissions, Business Development, or EdTech.
Prior experience in leading or mentoring a counseling/sales team is highly preferred.
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
📌 Senior Academic Counsellor / Team Lead Bengaluru
🏢 RedTeam Hacker Academy
📍 Bengaluru