About the Role

Naxose Hypermarkets is seeking a results-oriented Operations Manager - Retail to take complete responsibility for the operations and performance of the allocated hypermarket store. This is a key leadership position for an experienced retail skilled who can drive operational excellence and business results in a energetic environment.

Key Responsibilities
Provide strategic and operational leadership to achieve sales, profitability, and overall business targets
Oversee all departments including Fresh, Food, Non-Food, General Merchandise, and Household
Manage P&L;, optimize inventory levels, control costs, and minimize shrinkage
Uphold exceptional standards in visual merchandising, product quality, store hygiene, and customer service
Build, lead, and develop a high-performing team of department supervisors and store staff
Ensure full compliance with company policies, SOPs, and retail best practices
Deliver superior customer experience and resolve escalations effectively

Requirements
7+ years of progressive experience in retail operations,



with substantial time spent managing full store operations in a hypermarket or large-format supermarket
Proven track record in driving sales growth, operational efficiency, and team performance
Strong expertise in P&L; management, inventory control, and retail operations
Excellent leadership, communication, and decision-making skills
Ability to thrive in a demanding environment with adaptable working hours, including weekends
Graduate / MBA preferred

What We Offer
Highly competitive compensation package, significantly above industry benchmarks
Performance-linked incentives
Opportunities for professional growth within the organization
Comprehensive benefits as per company policy

This role provides an excellent opportunity for a capable retail professional to deliver significant impact on store performance and contribute to business success.

Pay: ₹40,000.00 - ₹55,274.94 per month

Benefits:
Flexible schedule

Work Location: In person

📌 Retail Operation Manager Kochi (India)
🏢 Naxose Hypermarket
📍 India