Handle customer enquiries and provide timely support.
Coordinate with Sales, Service, and other departments to resolve customer requirements.
Follow up with customers regarding appointments, enquiries, and feedback.
Maintain accurate customer records and update CRM/HRIS systems as required.
Conduct customer follow-ups and ensure a positive customer experience.
Handle customer complaints professionally and coordinate for quick resolution.
Support customer engagement activities and improve customer satisfaction.
Prepare daily/weekly reports and maintain proper documentation.
Candidate Profile:
Graduate in any discipline.
Positive communication and interpersonal skills.
Customer-focused and service-oriented attitude.
Basic computer and MS Office knowledge.
Ability to coordinate with multiple departments.
Freshers with positive communication skills can also apply.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Cell phone reimbursement
Provident Fund