25 Sep
|
TCF Chocolates And Gifts
|
South East Delhi
25 Sep
TCF Chocolates And Gifts
South East Delhi
About the Role
We are looking for a E-Commerce Executive to manage and grow Oasis Baklawa's online business across e-commerce marketplaces, quick-commerce platforms, website and other online sales channels.
The candidate will be responsible for product listing, online orders, inventory coordination, promotions, customer queries, marketplace operations, sales reporting and improving online sales performance.
Key Responsibilities
E-Commerce & Marketplace Management
Manage day-to-day operations of online sales channels and marketplaces.
Handle product listings, catalogues, pricing, offers and product availability.
Ensure all product information, images, descriptions, prices and stock are accurate.
Monitor marketplace dashboards and resolve listing/account-related issues.
Coordinate with marketplace support teams whenever required.
Online Order Management
Monitor online orders on a daily basis.
Ensure orders are processed, packed and dispatched on time.
Coordinate with production, warehouse, outlet and dispatch teams for order fulfilment.
Monitor cancellations, returns, refunds and customer complaints.
Follow up on delayed or failed deliveries.
Inventory & Product Availability
Monitor online stock and coordinate with the concerned team for replenishment.
Ensure products are not unnecessarily showing as Out of Stock online.
Coordinate product availability across different online platforms.
Identify slow-moving and quick-moving products.
Product Listing & Content
Create and update product titles, descriptions, images, prices, weights, variants and specifications.
Maintain attractive and accurate product content.
Optimize product listings using relevant keywords and marketplace SEO practices.
Coordinate with the design/marketing team for product images, banners and promotional creatives.
Promotions & Online Sales
Manage online offers, discounts, coupons and festive promotions.
Coordinate campaigns for Diwali, Raksha Bandhan, Eid, Christmas, Current Year, corporate gifting and other occasions.
Monitor competitor pricing, products and offers.
Identify opportunities to increase online sales and product visibility.
Pay: ₹15,000.00 - ₹28,000.00 per month
Advantages:
Provident Fund
Experience:
E-Commerce: 7 years (Required)
Food industry: 5 years (Required)
Work Location: In person
📌 E Commerce Manager South East Delhi
🏢 TCF Chocolates And Gifts
📍 South East Delhi