Having knowledge in textile industry is an added advantage.
LOCATION : Madurai, Tamilnadu
IMMEDIATE JOINERS PREFERRED
KEY RESPONSIBILITIES
Initiating actions to obtain details of order (Gender, Size, Measurements) from institution / parents
Communicating accurately and in time, order details to OPC group at the HO
Communicating changes in order details received from clients accurately and in time to the Operations Planning group at the HO.
Liaising with OPC group at the HO and keeping track of order execution status
Receiving finished products from manufacturing end and verifying if they comply with specifications of the order.
Liaising with OPC group proactively for rectification of errors if any
Organising distribution of uniforms as per client specification
Maintaining record of uniforms distributed and sharing the information with HO
Addressing and closing any complaint received post distribution of uniforms
Maintain all order related documents of retained clients
monitor finished product inventory and ensure that they are within norms
Stay in touch with clients, establish rapport , and build relationships.
PERFORMANCE MEASURES
Order Servicing Efficiency in respect of assigned orders
Size/Measurements within scheduled time, No hold up on order execution due to delayed transmission of order related details to OPC group; No cost over runs due to delayed / incomplete/ inaccurate information to OPC group; No errors in distribution
Adherence to budgeted expenditure on supply / distribution to customers ( in respect of assigned orders)
Client / Order Servicing Efficiency Rating by Customers ( in respect of assigned orders)
Timeliness & Accuracy of supply / distribution to customers – No complaints of delay/ shortage / damage / size variance from Customers; No errors in distribution; Resolution of complaints from Customers – timeliness and appropriateness of actions in respect of post distribution complaints ; no deductions from bills on account of delayed distribution / shortage / damage
Client Retention
On time collection from retained clients
Finished Products Inventory within norms
Cost of Distribution Vs Budget