Roles & Responsibilities:
Make outbound calls to prospective customers and explain the company’s products/services.
Handle regular telecalling activities and follow up with leads through phone calls and WhatsApp.
Understand customer requirements and provide suitable information about our products/services.
Maintain regular follow-ups with existing and new leads to convert enquiries into customers.
Update customer details, call status, follow-up dates, and lead information in the CRM/system.
Coordinate with the sales team and other departments for smooth customer handling.
Build and maintain good relationships with customers through effective communication.
Handle customer queries professionally and provide timely responses.
Achieve daily/weekly/monthly calling and lead follow-up targets.
Maintain proper records of customer interactions and follow-up activities.




Support the team in improving lead conversion and customer satisfaction.

Key Skills:
Positive verbal communication and interpersonal skills.
Comfortable with telecalling and customer interaction.
Basic knowledge of MS Office/CRM tools.
Positive follow-up and convincing skills.
Target-oriented and self-motivated.
Freshers with good communication skills can also apply.

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time

Education:
Bachelor's (Preferred)

Location:
Nagercoil, Tamil Nadu (Preferred)

Work Location: In person

📌 Customer Relationship Officer Cro Nagercoil
🏢 AG NEXT GEN TECHNOLOGIES
📍 Nagercoil