General Information

Location

Jaipur, Rajasthan

Working Schedule

Full time

Work Arrangement

Hybrid

Relocation Assistance Available

No

Posted Date

17-Sep-2026

Job ID

20690

Description and Requirements

Job Responsibilities
Review enrollment requests to ensure all required eligibility data is present to enable enrollment for all MetLife products
Verify eligibility by researching within one or more applications including GroupFacts, UIS, CDF and CBS
Input data manually into UIS and/or GroupFacts (keying both Core and VB products like Critical Illness, Aura, DLP, others)
Respond to requestors in a timely manner within TAT
Clearly & accurately respond to customers/Service teams beyond standard template text (follow up for missing data)
Terminate employee enrollments
Auditing to find keying discrepancies
Partner with key stakeholders to assess root cause and resolve escalations
Ensure SLAs are met
Ensure compliance with internal policies and procedures, including security, data retention/ ILM and external regulations

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates,



is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our Recent Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is easy - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

📌 Sr Insurance Associate Jaipur
🏢 MetLife
📍 Jaipur